PRIVACY POLICY

The purpose of this policy is to inform data subjects about the various data processing activities carried out by this organization through its website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.


1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

CULTURA Y EDUCACIÓN CAUTIVADOR S.L., with registered address at Partida Cautivador No. 18 (03530 La Nucía), Alicante, Spain, Tax ID (NIF) B54946736, contact telephone number, and email address:

protecciondedatos@altea-international-school.es

DATA PROTECTION OFFICER

SEGURIDAD Y PRIVACIDAD DE DATOS, S.L.,

Contact telephone number: +34 963 122 868

Email address: infodpo@forlopd.es


2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

USERS / BROWSERS OF THE DATA CONTROLLER’S WEBSITE

We will process the personal data provided in order to:

  • Respond to requests, complaints, and incidents submitted through the contact channels available on the website.
  • Understand user browsing behavior on the website in order to detect potential cyberattacks.
  • Comply with legal obligations that are directly applicable to us and regulate our activity.
  • Protect and exercise our rights or respond to claims of any kind.
  • Where applicable, send commercial communications related to the goods or services that form part of our activity and/or news or newsletters related to our sector. Refusal to grant authorization will make it impossible for the entity to send you information.
  • Where applicable, manage participation in competitions and promotions organized by the entity. Refusal to grant authorization will make participation impossible.
  • Where applicable, send satisfaction and/or quality surveys. Refusal to grant authorization will make it impossible to evaluate the service provided.

JOB APPLICANTS OR EMPLOYMENT CANDIDATES

In addition to the purposes listed under “users/browsers of the website,” we will process the personal data provided in order to:

  • Manage your application in the recruitment process and inform you about its status.

3. LEGAL BASIS FOR PROCESSING

USERS / BROWSERS OF THE DATA CONTROLLER’S WEBSITE

  • Consent granted by you for the processing of your data for the stated purposes. Refusal to provide personal data will result in the impossibility of processing such data for the indicated purposes.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing.
  • Legitimate interest in protecting our image, business, and track record by preventing attacks on our website. In this case, the data subject may not object to the processing but may exercise the rights recognized in the “Rights” section of this policy where applicable.

JOB APPLICANTS OR EMPLOYMENT CANDIDATES

  • Consent granted by you for processing your data for the stated purposes. Refusal to provide personal data will result in the impossibility of processing such data.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing.
  • Legitimate interest in protecting our image, business, and track record by preventing attacks on our website, without prejudice to the exercise of the rights recognized in the “Rights” section.

WEBSITE ADD-ONS AND TOOLS

Google reCAPTCHA

We use Google reCAPTCHA, based on legitimate interest, to detect whether the website is being used by bots, in order to protect the portal and prevent abusive and fraudulent practices such as spam.

You may access the provider’s privacy policy here:

https://policies.google.com/privacy?hl=es

WhatsApp Pop-up

The website includes a WhatsApp channel to allow communication with customer service. Please note that our provider applies its own privacy policy, so we recommend reviewing your settings within the service and carefully reading its privacy policy. You may access it here:

https://www.whatsapp.com/legal/privacy-policy-eea/?locale=es_LA#privacy-policy-our-global-operations

Google Maps

We use Google Maps (API) to display interactive maps directly on our website and allow you to use its features. When using this service, Google will collect and store information about your usage.

Please note that the use of Google may involve International Data Transfers that are not based on an adequacy decision by the European Commission nor on the provision of appropriate safeguards. Therefore, such transfers may not provide an adequate level of protection in accordance with the GDPR.

These risks may include the absence of an equivalent supervisory authority, equivalent data protection principles, and/or equivalent data subject rights. For this reason, we recommend that you carefully read Google’s privacy policy beforehand:

https://policies.google.com/privacy?hl=es

Google Analytics 4

Provided that we have your consent, we use Google Analytics for statistical purposes to understand how users interact with our website, without Google personally identifying individual visitors.

Google Analytics 4 does not record or store IP addresses on any server. Instead, it uses an event- and parameter-based measurement model, with data recorded on domains and servers within the EU.

Where applicable, Google only collects approximate location data and device characteristics and includes estimated user data solely from users who have consented to the use of identifiers.

Where advertising features are enabled, you may disable Google Analytics advertising features through the appropriate settings or by installing the Google Analytics opt-out browser add-on available at:

https://tools.google.com/dlpage/gaoptout

For more information, you may consult Google’s privacy policy here:

https://policies.google.com/privacy?hl=es

4. DATA RETENTION PERIODS OR CRITERIA

Personal data will be retained for as long as necessary to fulfill the purposes for which it was initially collected.

Once the data is no longer necessary for the relevant processing, it will be properly blocked and retained solely for the purpose of making it available, where applicable, to competent public authorities, courts, or the Public Prosecutor, during the statutory limitation periods for actions that may arise from the relationship with the data subject and/or legally established retention periods.

If you have provided us with your résumé (CV), we will retain your data for a maximum period of two years from receipt, after which it will be deleted, unless you have updated your data or authorized us to retain it for a longer period. You may withdraw your consent at any time.


5. AUTOMATED DECISION-MAKING AND PROFILING

The website does not carry out automated decision-making or profiling.


6. RECIPIENTS

During the processing period, the organization may disclose personal data to:

  • Courts and tribunals.
  • State security forces and law enforcement authorities.
  • Other competent public authorities or bodies, where legally required.
  • Where applicable, data processors providing services to us.

7. INTERNATIONAL DATA TRANSFERS

The organization does not carry out any international data transfers. Should such transfers become necessary in the future, the level of protection of the destination country will be assessed and the legally required safeguards will be adopted.


8. SOCIAL MEDIA

In order to share our activities and keep you informed of our updates, CULTURA Y EDUCACIÓN CAUTIVADOR S.L. maintains profiles on social media platforms.

Users may join our social media pages or groups. Please note that, unless we directly request your data (e.g., through marketing actions, contests, or promotions), your data will be processed under the responsibility of the relevant social network. We therefore recommend that you carefully read their terms of use and privacy policies and configure your privacy settings accordingly.

Privacy policies of the social networks where we are present:

  • Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
  • Twitter: https://twitter.com/es/privacy
  • Instagram: https://privacycenter.instagram.com/

9. RIGHTS

Data subjects may request further information regarding the processing of their personal data and may exercise, at any time and free of charge, their rights of access, rectification, erasure, restriction of processing, objection, data portability (where technically feasible), withdrawal of consent, and the right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, you may use the forms provided by the organization or send a written request to the postal or email address indicated above. For identification purposes, you may be required to provide a copy of your national ID or equivalent document, unless identification can be verified through less intrusive means.

If you believe that your rights regarding the protection of your personal data have been violated, particularly if you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the competent supervisory authority, the Spanish Data Protection Agency (AEPD), via its website:

www.aepd.es


10. ACCURACY OF DATA

The data subject guarantees that the data provided is true, accurate, complete, and up to date, and undertakes to inform the organization of any changes through the channels indicated in Section One of this policy.

The data subject shall be liable for any direct or indirect damage or loss arising from failure to comply with this obligation.

If the user provides data relating to third parties, they declare that they have obtained the consent of the data subjects and undertake to inform them of the content of this clause, releasing the organization from any liability arising from non-compliance with this obligation.


11. MODIFICATIONS AND UPDATES

This privacy policy may be modified or updated in response to legal requirements, instructions issued by the Spanish Data Protection Agency, or changes to our website. For this reason, users are advised to review this Privacy Policy periodically.

If you have any questions about this policy, you may contact CULTURA Y EDUCACIÓN CAUTIVADOR S.L. through the available forms or via the postal or email address indicated above.

Last review: 18 September 2025